About Us

Since 1989, Classic Concierge has recruited, trained, and staffed corporate concierges in high-end residential and commercial buildings in the Washington DC region.

During that time, our organization has emerged as an industry leader in the field of customer service. We constantly strive to innovate and strengthen the job of concierge while still affirming our time-tested personal commitment to our clients.

Through collective and individual efforts, our employees, management staff and corporate partners work together to make the challenging lives of our clients easier and more fulfilling by offering a wide variety of services.

Whether a task is professional or personal, Classic Concierge works tirelessly to provide meaningful solutions for our clients.

At the heart of Classic Concierge’s mission statement are our core values. They are the guiding principles that we instill in our employees every day that they come to work.

Classic Concierge Core Values

Classic Concierge meets the needs of our clients and the community with care and professionalism. Our goal is to attentively serve our clients with excellence according to following core values:

We treat others the way we want to be treated.

We support the communities in and around our locations, hoping to better them with our presence and assistance.

We keep open lines of honest and professional communication, addressing issues as they arise.

We work as a team – respecting, encouraging, and empowering each other both personally and professionally as valued co-workers.

We believe our positive attitude and excellent performance makes a difference in our personal reputation, the clients’ reputation and the company’s growth and reputation.

We are client oriented.

We strive to improve our operations, procedures, and services, setting the standard for the industry.

We are a company of integrity – making decisions that help our clients, our company, and our employees.

We add value to our clients’ professional and personal lives.

We are courteous, helpful, and respectful to every individual we encounter – in and outside of our company, acting as service sector leaders.

Industry Awards

2010 PMEXPO Honorable Mention Best Display at Products and Services – Classic Concierge

2015 National Concierge Association (NCA) National Leadership Award – Anthony Curtis

2016 National Concierge Association (NCA) National Concierge Outstanding Service Award – Anthony Curtis

2017 National Concierge Association (NCA) Washington DC Chapter Best Chapter Volunteer - Michaeal Vann

2017 IREM Chapter 8 Industry Partner of the Year Award – Classic Concierge

2018 Institute of Real Estate Management (IREM) Chapter 77 Industry Partner of the Year – Classic Concierge

2021 Institute of Real Estate Management (IREM) Chapter 8 W. Donald Calomiris Humanitarian Award– Anthony Curtis

2022 National Concierge Association (NCA) National Leadership Award – Anthony Curtis

2024 Covenant House Greater Washington Golden Ticket in Ending Homelessness - Anthony Curtis

2014 National Concierge Association (NCA) Washington DC Chapter Best Chapter Volunteer – Anthony Curtis

2016 National Concierge Association (NCA) National Concierge Outstanding Service Award – Anthony Curtis

2017 National Concierge Association (NCA) National Concierge Outstanding Service Award – Michael Vann

2017 National Concierge Association (NCA) Washington DC Chapter Outstanding Concierge Award – Micheal Vann

2018 Apartment and Office Building Association of Metropolitan Washington (AOBA) Outstanding Associate Member - Anthony Curtis

2019 National Concierge Association (NCA) National Star of Excellence Award – Anthony Curtis

2022 Covenant House Greater Washington Golden Ticket Winner in Ending Homelessness – Anthony Curtis

2022 National Concierge Association (NCA) Washington DC Chapter Leadership Award – Anthony Curtis

About Us

Classic Concierge Core Values

Classic Concierge meets the needs of our clients and the community with care and professionalism. Our goal is to attentively serve our clients with excellence according to following core values:

We treat others the way we want to be treated.

We support the communities in and around our locations, hoping to better them with our presence and assistance.

We keep open lines of honest and professional communication, addressing issues as they arise.

We work as a team – respecting, encouraging, and empowering each other both personally and professionally as valued co-workers.

We believe our positive attitude and excellent performance makes a difference in our personal reputation, the clients’ reputation and the company’s growth and reputation.

We are client oriented.

We strive to improve our operations, procedures, and services, setting the standard for the industry.

We are a company of integrity – making decisions that help our clients, our company, and our employees.

We add value to our clients’ professional and personal lives.

We are courteous, helpful, and respectful to every individual we encounter – in and outside of our company, acting as service sector leaders.

Industry Awards

2010 PMEXPO Honorable Mention Best Display at Products and Services – Classic Concierge

2015 National Concierge Association (NCA) National Leadership Award – Anthony Curtis

2016 National Concierge Association (NCA) National Concierge Outstanding Service Award – Anthony Curtis

2017 National Concierge Association (NCA) Washington DC Chapter Best Chapter Volunteer - Michaeal Vann

2017 IREM Chapter 8 Industry Partner of the Year Award – Classic Concierge

2018 Institute of Real Estate Management (IREM) Chapter 77 Industry Partner of the Year – Classic Concierge

2021 Institute of Real Estate Management (IREM) Chapter 8 W. Donald Calomiris Humanitarian Award– Anthony Curtis

2022 National Concierge Association (NCA) National Leadership Award – Anthony Curtis

2024 Covenant House Greater Washington Golden Ticket in Ending Homelessness - Anthony Curtis

2014 National Concierge Association (NCA) Washington DC Chapter Best Chapter Volunteer – Anthony Curtis

2016 National Concierge Association (NCA) National Concierge Outstanding Service Award – Anthony Curtis

2017 National Concierge Association (NCA) National Concierge Outstanding Service Award – Michael Vann

2017 National Concierge Association (NCA) Washington DC Chapter Outstanding Concierge Award – Micheal Vann

2018 Apartment and Office Building Association of Metropolitan Washington (AOBA) Outstanding Associate Member - Anthony Curtis

2019 National Concierge Association (NCA) National Star of Excellence Award – Anthony Curtis

2022 Covenant House Greater Washington Golden Ticket Winner in Ending Homelessness – Anthony Curtis

2022 National Concierge Association (NCA) Washington DC Chapter Leadership Award – Anthony Curtis

Classic Concierge Awards 2024

Peggy Tourial – Concierge of the Year

Alberta Evans – Marketing Performance of the Year

Tewodors Fenta – Team Participation Performance of the Year

Justin Scott – Lead Concierge of the Year

Devon Booker – Part-Time Concierge of the Year

Amber Stack – Customer Service Performance of the Year

Our Clients